RVAC Group Swim Lesson Policies

River Valley Athletic Club (RVAC) does not provide refunds for classes unless RVAC cancels the class. 

Registration Process

Participants MUST meet the age requirements of the class they register for. Failure to meet age requirements will result in the cancellation of registration.

Payment must be made at the time of registration. Failure to complete payment at the time of registration will result in the cancellation of registration.

Registration is only valid if participants have signed up through Google Forms AND completed payment:

  • If no payment is made, but the Google Form has been completed, RVAC will not hold the participant’s spot in class.

  • If payment is made, but the Google Form is not complete, and there is no room in a class, RVAC will provide credit for a future session to the participant.

Credits and Cancelations

A participant may be issued a credit towards a future session if the cancellation is communicated with the RVAC Aquatics Director in writing at least three (3) days before the session begins. 

Participants will not receive a refund if the participant does not meet the age requirements for the class as listed on the RVAC website. However, participants may receive a credit for use in the program that meets the participant’s age where available. 

If there are not 2 participants enrolled in a school-age class or 4 participants in a preschool class, the class may be combined with another level or canceled, at the discretion of RVAC. RVAC will only provide refunds for canceled classes. 

Participants are not guaranteed a spot in class if they do not meet the skill level for the class they are registered for AND:

  1. have not completed the previous level at RVAC in the last six (6) months, or

  2. have not participated in a Level Assessment (available for a fee),

If a spot in the session is not available, the participant will be given credit to use in a future session.

Terms

River Valley Athletic Club (“RVAC”) reserves the right to terminate, cancel, modify or restrict any of the Terms and any related policy or guideline related thereto, including, but not limited to, the methods through which credits can be earned and used, the value of credits, the qualifying services and/or products offered, the conversion rates between credits and amounts paid, and the conditions under which credits may be forfeited – at any time, with or without notice, even though these changes may affect a customer’s ability to use a pre-existing credit. Any changes or modifications will be effective immediately upon posting the revisions to the RVAC website, and you waive any right you may have to receive specific notice of such changes or modifications. Your enrollment in RVAC swim lessons confirms your acceptance of these Terms and any such changes or modifications, so you should review these Terms and applicable policies frequently. If you do not agree to any portion of the then-current Terms, you must not enroll in swim lessons at RVAC.

Customers are responsible for remaining knowledgeable as to any changes that RVAC may make to these Terms. The most current version of these Terms will be available on the RVAC website and will supersede all previous versions of the Terms.

The Program has no predetermined termination date and may continue until such time that RVAC decides to terminate the Program (“Term”). RVAC may terminate the Program at any time.  Upon termination, customers may or may not, at RVAC’s sole discretion, have a designated period of time from the date of Program termination to use accrued credits. Otherwise, any credits remaining in a customer’s account at time of termination will be forfeited.

RVAC reserves the right to terminate the account of any customer who uses the Program in a manner inconsistent with these Terms or any federal, state, provincial, territorial or local laws, statutes, by-laws, guidelines, or ordinances, which may result in the loss of all credits and privileges.

Any attempt by any person to undermine the legitimate operation of the Program may be a violation of criminal and civil law, and, should such an attempt be made, RVAC reserves the right to seek damages from any such person to the fullest extent permitted by law. RVAC’s failure to enforce any of these Terms shall not constitute a waiver of that, or any other, provision.

All questions or disputes regarding eligibility for the Program, the earning, use, or conversion of credits, or a customer’s compliance with these Terms will be resolved by RVAC in its sole discretion.