RVAC Group Swim Lesson Policies
River Valley Athletic Club does not provide refunds for classes unless the class is canceled by River Valley Athletic Club.
Registration is only valid if participants have signed up through the Google Forms AND completed payment.
If payment is not made, but the Google Form has been completed, the participant’s spot in class will not be held.
If the Google Form has not been completed, but a payment has been made, and there is no room in a class, a credit for a future class will be issued to the participant.
If the participant needs to cancel registration in the class after registering, the participant may be issued a credit if the cancellation is communicated with the Aquatics Director in writing at least 3 days before the session begins.
Participants will not receive a refund if the participant does not meet the age requirements for the class as listed the River Valley Athletic Club website. Participants receive a credit for use in the program that meets the participants age where available.
If there are not 3 participants enrolled in a class, the class may be combined with another level or canceled, at the discretion of River Valley Athletic Club. Refunds will only be provided if the class is canceled, not if the class is combined with another level.
If the participant does not meet the skill level for the class they are registered for AND has not successfully completed the previous level at River Valley Athletic Club in the last 6 months or participated in a Level Assessment (available for a fee), participants are not guaranteed a spot the session in the appropriate level. If a spot in the session is not available, the participant will be given a credit to use in a future session.